What is provided?:
Optional items available with rental at no charge:
Helmet, repair kit (with tube, tire lever, multi-tool and hand pump), lock.  are free with rental.
Road bikes and Hard Tail mountain bikes have 2 water bottle cages. Triathlon (TT) and Full Suspension mountain bikes have one water bottle cage.
Aero bottle systems and electronics are not provided.
CO2 inflators are NOT provided.  We can, however, supply CO2 cartridges.
Standard Bike Works water bottles are available at 50% off with reservation.

What to bring?:
We do not rent cycling shoes. Please bring the shoes you choose to ride in. We highly recommend you
bring your pedals as well. We have many of the most common pedals, but they are lent out in a first
come, first serve manner. Bring any items that might make your riding experience better (saddle, cycling
shorts, cycling computer, front or rear hydration systems).

What to expect?:
We will do a quick sizing. If you have measurements, please bring these with you. We will do our best to
fit you as accurately as possible. In some circumstances, bike design and component confirmation limit
our ability to fit precisely. In this case, some adaptation on your behalf will be needed. When making a reservation,
understand that our bikes are subject to change. We guarantee a comparable size and quality of
bike that was requested in your reservation. For the most part, the specification (components) of these
bikes are as they were, when received from the manufacturer. If you have desire to know about the configuration
of these bikes, please visit the manufacturer’s website.

How are rates calculated?:
Rentals are charged in 24 hours segments. Example: If you pick a bike up at noon Monday and return it
prior to noon on the following Tuesday, that is a 1 day rental. If you return that same bike after noon on
Tuesday, the rental now becomes a 2 day rental.

Limited protection plan (optional):
Damage to rented bikes is the responsibility of the renter. As an option we offer a damage protection
plan. The cost is $5.00 per day, per bike and the following is covered:
Damaged up to $100 is covered 100% (this includes tubes!)
Damage from $101-400 is covered at 40% of cost of parts and labor.
Damage exceeding $401 is covered at 50% of cost of parts and labor

Rental Agreement: (click here)

Types of rentals:

Mid-Level performance road bikes.  Typically Shimano 105 Components. Roubaix19
Upper-end performance road bikes.  Typically Shimano Ultegra components. R3  
Aerodynamic race machines.  Designed for to remain in aero position. P2
Larger tire road bike, ideal for touring and geared for extended climbs. Diverge
Perfect hard-tail mountain bike capable of navigating the intense Hawaii terrain. Fuse
Full suspension bikes intended to defeat all obstacles that stand in its way! SJ
Bike... built for two! tandem1b
In need of speed?  Our race wheels will give you the aero advantage you desire! Vision
Touring made easy.  Leave your pannier at home and enjoy the ease of a BOB trailer! bob-yak-132a
Booking Information
Rentals must be picked up at least 1/2 hour before store closing.  Mon-Sat by 5:30, Sun by 3:30. Rates are based on a 24 hour rental.
Rental items must be returned on the reservation end date you select.   A reservation holds a bike for the exact dates you select.  If you select a single day use, the rental will be due back that day.  If you desire to have a bike from one day until the next, it MUST be indicated so by selecting those dates on your reservation.
You will be asked to enter credit card information to make your reservation.  A processing fee of $1.00 will apply.  Your credit card will not be charged for the full amount until you return the bike(s), and you may choose your method of payment at that time.
NOTE:  Reservations can only be made 90 days prior to the start of the reservation
In order for us to assure we are able to allocate the exact bike you reserve, we have a policy in place that does not allow any reservation to be made earlier than 90 days from the reservation start date.  Please understand, bikes are subject to change, but we will guarantee comparable size and quality.

 

SizeGuide

Rental cancellation policy:
Standard Rental: 48 hours prior to rental. Minimum 1 day charge for failure to notify.
Lavaman Rental & Xterra Hawaii Island : 2 Weeks prior to rental. Minimum 4 day charge for failure to notify.
Ironman 70.3 Rental: 2 Weeks prior to rental. Minimum 4 day charge for failure to notify.
Ironman Rental: 2 weeks prior to rental. Minimum 7 day charge for failure to notify.
Failure to return a bike on your return date will result in an additional $60 fee.
** Actual bikes are subject to change but we guarantee the same size and quality **

Event Rental Policy
Lavaman Waikoloa and Xterra Hawaii Island: 4 Day minimum Rental during race week for advance reservations.
Ironman 70.3 Hawaii: 4 Day minimum Rental during race week for advance reservations.
Ironman World Championships: 7 Day minimum Rental during race week for advance reservations.
Please remember Bike Works will be closed race day so we will not be able to accept rental returns.
There is a 2 week cancellation policy during race weeks.
Bikes rented at the Kona location MUST be returned to the Kona location.

Store Closures
January 1st, Lavaman Waikoloa, Easter Sunday, Ironman Hawaii 70.3, July 4th, Xterra Hawaii Island, First Monday of September (Labor Day), Ironman World Championships (October), Thanksgiving (Last Thursday of November), December 24th (closing early), Christmas December 25th, December 31st (closing early)

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